Here you will set up the policies that will determine how a lead will be managed and closed.
Step 1: While remaining in Admin mode, please click on Policies-->Marketing-->Lead Management
Step 2: Click on Showing Process Reasons tab
Step 3: These are the default reasons present at this time. You can click edit on top right and add new reasons at any time. Click save once done
Step 4: You can then click on Lead Close Reasons Tab and similarly add new reasons as necessary
Step 5: Lastly, you can move on to the Lead expiration tab and set when you want a lead to close automatically, after how many days, if left untouched
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