We have recently made some updates and changes to our communication system.
The broadcast templates under message centre has now been expanded as shown below to differentiate between Default, Custom and Building templates.
Lets take a closer look into each template type.
A) Default - This will contain all your pre loaded default templates. You will not be able to create any new template here as this is strictly for templates that were uploaded by default system
B) Custom - This is where you would create your custom, personalized template.
C) Building - This is where the super administrator for your organziation will create templates specific for building so staff members will only have access to their specific building outlined in their permission settings. This would prevent any mass broadcast being sent out in error by different staff members from different buildings.
Detailed Look: You can preview messages before executing.
You can edit draft or select different versions if broadcast was edited before.
You can select which building you want to send it out to as shown below.