Can I cancel or reverse a payment?

Payment and payment processing are fully automated within PropertyVista.

 

Cancel a payment:

 

Payments can be cancelled if they have not been submitted to the financial institution already. Most payments are real-time and cannot be cancelled. EFT/ACH payments have a small lag period and could, theoretically, be cancelled before they are physically sent to the financial institution. To cancel a payment click on the payment itself. Click on ACTIONS to cancel the payment.

 

Reverse a Payment:

Due to many laws, like money laundering, it is not possible to reverse a payment. If a payment has been made or processed in error you will need to refund the money directly.

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