Full list of communication variables/inserts

This is the list of all variables present in Communication Templates. Most of them make sense based on their name. Explanations are provided for the rest.


Note: PrivacyPolicy may refer to Prospect Privacy Policy or Portal Privacy Policy depending on which category it is in. TermsAndConditions may refer to Prospect Terms And Conditions or Portal Terms And Conditions.

Application - only present in Prospect templates.
    .Applicant
        .DateOfBirth
        .FirstName
        .FullName
        .LastName
        .PortalAccessUrl
        .PrivacyPolicyUrl
        .TemsAndConditionsUrl

    .ApplicantsAndGuarantorsNames - First and last names of Applicants, Co-Applicants and Guarantors (no Dependents), comma separated
    .ApplicantsNames - First and Last of Applicants and Co-applicants (not Dependents), comma separated

    .CoApplicant
        .DateOfBirth
        .FirstName
        .FullName
        .LastName
        .PortalAccessUrl
        .PrivacyPolicyUrl
        .TemsAndConditionsUrl

    .Guarantor
        .DateOfBirth
        .FirstName
        .FullName
        .LastName
        .PortalAccessUrl
        .PrivacyPolicyUrl
        .TemsAndConditionsUrl

    .GuarantorRequester - This is the person that added guarantor to lease. This can be an Applicant or Co-Applicant. This field can also be empty if the Referred By field is empty in CRM.
        .DateOfBirth
​        .FirstName
        .FullName
        .LastName
        .PortalAccessUrl
        .PrivacyPolicyUrl
        .TemsAndConditionsUrl

    .ReferenceNumber - application ID
    .SignUpUrl - standard URL to Prospect Portal
    .UnitAddress - Full address for a unit, e.g. "123 Central Road W, Unit 123, Toronto, Ontario Canada, A1A 1A1". This is the Legal Address for each unit and can be changed on a by-unit basis.

Building
    .Address - Full address for a building, e.g. "123 Central Road W, Toronto, Ontario Canada, A1A 1A1"
    .Administrator - can be set at Building -> Contacts tab -> Property Contacts
        .ContactName
        .Email
        .Phone
    .MainOffice - can be set at Building -> Contacts tab -> Property Contacts
        .ContactName
        .Email
        .Phone
    .PropertyCode
    .PropertyMarketingName
    .Superintendent - can be set at Building -> Contacts tab -> Property Contacts
        .ContactName
        .Email
        .Phone
    .Website - can be set at Building -> Details tab -> Website field

CompanyInfo
    .Administrator - unlike the Building Administrator above, this one is for the entire company. Can be set in Administration -> Profile -> Company Info -> General tab -> Contacts. Needs to have Type = Administrator.
        .ContactName
        .Email
        .Phone
    .CompanyName - can be set at Administration -> Profile -> Company Info -> General tab

Guarantor - present in Guarantor templates.
    .FirstName
    .FullName
    .LastName
    .PortalAccessUrl
    .PrivacyPolicyUrl
    .TemsAndConditionsUrl

LastBill - present in Tenant and Guarantor templates. Not visible for Yardi clients.
    .DueDate
    .EndDate
    .PastDueAmount
    .StartDate
    .Status
    .TotalDueAmount

Lease - present in Tenant and Guarantor templates.
    .ApplicantName
    .Balance
    .BillingAccount - can be viewed at Lease -> Details tab.
    .StartDate
    .EndDate
    .StartDateWeekDay
    .UnitAddress

PortalLinks
    .CompanyLogo
    .CompanyName
    .CopyrightNotice
    .DirectBankingHelpUrl - link to Direct Banking instructions. Links to #portal_terms/direct_banking_instruction in Portal.
    .ProspectPortalUrl
    .ResidentPrivacyPolicyUrl
    .ResidentTemsAndConditionsUrl
    .SiteHomeUrl - url for Site. If Site is not activated the link leads to Tenant Portal.
    .TenantPortalUrl

PortalRegistration - present in Tenant templates.
    .RegistrationUrl - a default link to Portal.
    .SecurityCode

Prospect - present in Prospect templates.
    .FirstName
    .FullName
    .LastName
    .PortalAccessUrl
    .PrivacyPolicyUrl
    .TemsAndConditionsUrl

Tenant - present in Tenant templates.
    .DateOfBirth
    .FirstName
    .FullName
    .LastName
    .PortalAccessUrl
    .PrivacyPolicyUrl
    .TemsAndConditionsUrl

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