Rejected payment for an applicant

In certain situations, an applicant may get his/her payment rejected due to various reasons. The steps below will guide you how to process the payment after the payment is returned.

Once the applicant has given the permission to try processing the payment once more, please select the lease/tenant in question.

Then click on "Actions" tab and select "Make Payment".

Fill in the appropriate information and hit save. Please keep the target date empty if you want the payment to be processed immediately.

Then click on the highlighted "Actions" tab and hit "Process".

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.