Leasing FAQ: How to make changes to a unit prior to approval. Changes such as change unit, change move-in date, and other changes

There are several scenario's for this to happen:

Scenario 1: Online Application has started but has not been submitted

Scenario 2: Online Application has been submitted

Scenario 3: Online Application has been approved

 

Scenario 1: Online Application has started but has not been submitted

Step 1: Goto Application in question. Click Actions --> Online Application --> Stop for All

FAQ1.png

Step 2: Click Edit. Make the necessary changes. Click Save. Invite Tenants back to Online Application

FAQ2.png

Scenario 2: Online Application has been already signed and submitted

If you need to have the tenants SIGN the electronic lease then you will need to CANCEL the application and re-start it with the new information. See New Application for Existing Applicant.

Scenario 3: Online Application has been approved

In this case you will need to move-out the tenant from the wrong lease and re-start the application. See New Application for Existing Applicant. 

 

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